Product Feedback
The CRTR Product Feedback module lets teams continuously capture user suggestions and provide them with a tool to easily report issues with your product. The user feels valued and gets rewarded for his input.
WHY
Product teams are in need of faster and more affordable user feedback. Feature requests and issue reporting tools are often missing in software solutions, input comes from a handful of users, and research is expensive.
HOW
1 Feature request forms.
2 Issue reporting tools.
2 Issue reporting tools.
FEATURES
1 Let users report individual issues or request for features.2 Create challenges to hunt for bugs in your project.
WHERE
1 CRTR Social Feed: broadcast bug-hunting challenges to the CRTR ecosystem or ask the community which features they would like next.2 CRTR Widget: let your users report issues or request features directly from within your own app.
USER REWARDS
1 Reputation points
2 Knowledge badges
3 $HUGS rewards
2 Knowledge badges
3 $HUGS rewards
USER IMPACT
The user gets heard and rewarded resulting in a higher retention.
INTERNAL IMPACT
The CRTR Product Feedback module provides valuable input to Engineering and Product teams.